I understand that you're having some issues right now, let us sort things out. Please try to disconnect first your wireless headset then perform a rollback of your sound driver and check if it will fix your concern.
Here are the steps. Roll-back driver 1. Locate and expand Audio inputs and outputs do this also to your Bluetooth driver 3. Right-click on the driver and select Update driver 4.
Select Browse my computer for drivers 5. Select Let me pick from a list of available drivers on my computer 6. Select any older driver from the list and click next 7. Wait for the process to complete, once completed, restart your computer and check if it resolves your issue.
Feel free to reach back if you need any further assistance. Hope this help. Have a good day. Thank you. How satisfied are you with this reply? Thanks for your feedback, it helps us improve the site.
In reply to Jerico T. I followed your instructions, problem is there is only one driver in the list c. Have you tried to select that one driver on the list? If not, please try to select that driver then restart your computer and check if it works. Regards, Jerico T. Please follow the steps below. Look for your System Model and System Manufacturer, take note of them. Go to your OEM website and search for your specific sound driver using the information that you noted.
Download then install the driver, restart your computer and check if it fix your concern. If the issue still persist, perform system restore. System Restore - System restore is where it will take your computer settings back to an earlier point in time where everything is working fine. System restore windows will open. Normally it will suggest a restore point Sometimes it doesn't , if it does, select the 2nd option to select more restore points.
Select your desired restore point date and time. Once selected, hit next and finish. Windows will restart itself to start system restore. System restore might take some time to complete and it is very important that system restore must not be interrupted during restore process as it might damaged the operating system.
System restore will take at least 20 minutes or more depending on the content of the computer and the changes on the settings that was done prior to the date selected. System restore will also removed application , updates and drivers installed prior to the date selected.
System Restore is used to return important Windows files and settings—like drivers, registry keys, system files, installed programs, and more—back to previous versions and settings. Being said all applications and changes made prior to the date selected will be removed and needs to be re-installed if its needed.
Please keep me posted for the result. Thank you, Jerico T. I have contacted Sony and the notebook manufacturer, maybe they know a way out. Hi, I have the same problem. How did you solve it? Can you tell me how to solve this problem? You are commenting using your WordPress. You are commenting using your Google account. You are commenting using your Twitter account. You are commenting using your Facebook account.
Notify me of new comments via email. Notify me of new posts via email. Share this: Twitter Facebook. Like this: Like Loading Written by egaistek January 5, at Posted in Vaio Tagged with keyboard , keys , sony-laptop. Thanks you very much! Lord Paranormal March 22, at Thanks a lot for everything on this blog! Teledhil September 22, at Leave a Reply Cancel reply Enter your comment here Fill in your details below or click an icon to log in:.
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